- Tel: 03333 442 220
- reception@infinitedurham.co.uk
- Belmont Ind Est, DH1 1GG
Anyone using a trampoline is required to be named on a waiver. This is a legal agreement between the company and yourself and the terms must be accepted before you can jump. We recommend you take one minute to fill it out before arrival by clicking the link below.
We have a number of free parking spaces available, located outside the main building. Please note that all cars must be parked within marked bays. During busy periods you can park at Belmont Car Park, which is an independently run facility near the top of the driveway. Infinite Air are not responsible for any charges or fines from Belmont Car Park.
You will need Infinite Air grip socks to take part in any sessions which take place on the trampoline park. The socks are included in your ticket price. If you don’t have a ticket and would just like to buy a pair of socks, the cost is £2. We provide a new pair every time you jump.
We always want you to be dressed comfortably. And use the weather as a guide too. With the design of our building it’s intended to feel like you’re outdoors. If its cold outside it could be the same inside; our building does protect you from the wind and rain though so you can leave your coats at the door. Likewise, if the weather outside is warm our building will be warm too, please wear clothes you will be comfortable in. When the weather is warm, we recommend drinking plenty of water and taking regular rest breaks.
Please don’t wear anything that can restrict movement such as jeans and also avoid clothing items which could potentially get caught including belts, jewellery and clothing with studs.
We always advise booking in advance and completing an online waiver to ensure your visit goes as smoothly as possible.
We do accept walk-in bookings but this is subject to availability, without an advance booking there’s no guarantee you can take part if the session is full.
Weight restrictions ¦ 17.5 Stone
This is a restriction as set by the manufacturers. Anyone over this weight will not be allowed to take part in trampoline activities for their own safety.
Height Restrictions ¦ We don’t use height as a limiting factor
We believe that your safety should be determined by the ability to comprehend our rules, how tall or small you are does not have an impact on this.
Age Restrictions ¦ Open Jump / Combo Jump
These sessions are strictly for ages 6 and over. No exceptions. To coincide with the height restriction rules, we must ensure that participants in this session are able to grasp the rules both for their safety and that of others taking part in the session. There is no upper age limit and so to protect younger ones they are not able to take part in this session.
Age Restrictions ¦ Family Jump / Infinite Tots
Infinite Tots, for walking age up to 6 years
Family Jump sessions are targeted for 2-6 years
While this session is targeted, there is no strict definition around the age for Family Jump sessions, we understand that you are a family and want to enjoy yourselves together, if someone falls just outside of the bracket or you would like older siblings to join in with the younger ones, that’s okay. Just be aware that park access is restricted on some items which may affect the experience for the older ones.
General Rules
Children under 6 must have an accompanying adult to take part at a ratio of 1 adult:2 children and must be supervised at all times.
Children must be aged 14 or over to stay on the premises unattended.
Waivers can only be signed by parents / legal guardians over the age of 18.
We can only offer refunds if we receive at least 48 hours notice to cancel your session, otherwise we will look to rearrange your jump session.
Please note that we may not be able to rearrange jump session with short notice during Weekends or during School holidays as these sessions can sometimes get quite busy.
No refund will be given with less than 48 hours notice.