PLEASE UNDERSTAND THE RISKS AND READ THE GENERAL AND AREA SPECIFIC RULES.

Infinite Air is an urban and extreme sports centre where injuries can happen. Like all sports, participants need to decide if the benefits of taking part are worth the risk of injury.

Following these rules will vastly reduce the likelihood of any participant sustaining an injury, please follow all rules presented throughout the park through printed rules, safety briefing or verbal instruction from staff.

If you are not happy to accept this level of risk it is not too late to change your mind. Please return to reception and we will be happy to give you a full refund.

Main Arena Rules

• Only one person per trampoline at a time.
• Safely land on two feet, your bum or your back when bouncing.
• Never bounce near or on the grey pads.
• Do not run across the trampolines.
• Always watch out for others and give way to smaller bouncers.
• Never affect another person’s bounce.
• Do not perform tricks between trampolines.
• Do not perform tricks off the side walls.
• Do not jump from raised platforms unless trained in such movements. Always inform a member of the Air Crew before such activity.
• Never climb or scramble up the back and side trampolines.

Air Bag Rules

• Never jump into the Air Bag head first, feet first, cross legged or on your front.
• Always land safely on your bum, back or side.
• Do not jump into the Air Bag if another person is in your lane.
• Do not jump into the Air Bag until instructed to do so by a member of the Air Crew.
• Never enter the bag from a seated position.
• Always exit the Air Bag straight ahead, never cross lanes when exiting.
• Do not push anyone into the Air Bag.
• Only one person at a time on the top platform.

Basketball Rules

• No hanging from the basketball hoops, backboard, nets or upright padding.
• Always stay in your lane.
• Only one person per Slam Dunk lane.
• Do not throw Basketballs over the centre netting into another lane.
• Ensure no other Basketballs are present in your lane before bouncing.
• No bouncing or Slam Dunking from directly beneath the backboard or hoop.
• Only attempt Dunks within your ability.
• No kicking the basketballs at any time.

Wall Running Rules

• Wall running is for advanced jumpers, please advise a member of Aircrew that you plan to Wall Run.
• Never climb or scramble up the wall – if you can’t run up the wall, develop your technique in other areas first.
• Only one jumper per performance trampoline at any time & never affect another person’s bounce.
• Never bounce from one performance trampoline to another.

Battle Beam Rules

• No more than 2 players on the battle beam.
• Stay on your own side and do not cross the centre line.
• No head shots.
• Side to side strikes are encouraged, do not charge at your opponent.
• Don’t jump for the sides of the pit.
• Aim to land on your back or bum in the airbag, not your feet.
• Do not fight on the beam without using battle sticks.

Advice to Jumpers

• No food and drink can be brought into Infinite Air, unless by prior arrangement for the purposes of an organised party.
• No chewing gum allowed.
• Only jump within your own skill level.
• Watch out for other jumpers.
• You must follow any verbal instruction and if in doubt about any rules, ask the Air Crew.
• Infinite Air grip socks must be worn at all times for hygiene and safety purposes.
• Always land on two feet while jumping
• Please use mobile phones on carpeted areas, for safety we must ensure your flash is turned off too.

Infinite Air extreme trampoline park has been designed to be as accessible to as many people as possible. We try to be accommodating and encourage participants of varying ability to take part in the activities where we can do so without compromising anyone’s safety. Where someone has an existing physical injury and have notified us, the policy is that we recommend they do not take part in the activity sessions. However, ultimately the choice is yours.

We are not medical experts and therefore suggest that you seek advice from your doctor before taking your decision. If you decide to proceed, you will need to declare that you have an existing injury and then sign the following risk acknowledgement and disclaimer.

Click here to download the document!

We can only offer refunds if we receive at least 48 hours notice to cancel your session, otherwise we will look to rearrange your jump session.

Please note that we may not be able to rearrange jump session with short notice during Weekends or during School holidays as these sessions can sometimes get quite busy.

No refund will be given with less than 48 hours notice.

Parties:

You may increase your participants at any time*

To decrease the number of participants for your party we must have 48 hours notice before the time of the booking to take any funds from the remaining balance, any less than this time you must still pay the remaining balance for the number of participants you booked for.

*Subject to availability

At Infinite Air we want to welcome all persons of all ages and ability[1] over onto our parks. However, whilst our trampoline parks are designed to be accessible to most people they do offer a degree of physical and mental challenge. For some persons with special needs this may mean that additional equipment and/ or levels of supervision will be required for safe participation. For others the risks of injury may still be too great despite taking such additional measures, preventing their use of the course. This letter gives you guidance about what to do if you are planning to attend Infinite Air and your booking includes a person with special needs.

WHAT DOES THE COURSE REQUIRE?

PHYSICAL ABILITY

Infinite Air trampolines are physically challenging activities that require a degree of physical fitness and co-ordination. All participants need to be able to climb a number of steps, be capable of bouncing accurately on a trampoline, exit air bags and stand up on moving surfaces, all without physical assistance.

MENTAL MATURITY

All customers receive a safety briefing in the use of the park and systems prior to going onto the trampoline beds. It is vital that all customers are able to understand this training and apply it throughout the park when not under direct supervision. If the safety instructions and advice are not followed a customer is at risk of serious injury or death. Safety training takes approximately 10 minutes. If a participant is unable to remain attentive for at least that period and then apply what they have learned whilst undertaking the activity then Infinite Air trampoline park is unsuitable for them.

RISK ASSESSMENT

The requirement for supervision set out in our booking terms and conditions are a minimum and may not be sufficient for participants with either physical of mental special needs. The staff at Infinite Air are not medically qualified and so are not in a position to assess the capacity of participants with special needs to undertake an activity. It remains your responsibility to undertake such an assessment prior to undertaking the activity. We advise you to visit the trampoline park prior to booking to undertake your own risk assessment. You may also wish to contact the participant’s doctor for further advice.

CONCLUSION

If your risk assessment concludes that additional equipment and/or supervision and/or time will be required for the course to be undertaken you must contact the Site Manager to discuss whether these additional needs can be accommodated. We will try to provide as much assistance as we can to help those with special needs to undertake our trampoline parks. However, the primary responsibility of our staff is to ensure the maintenance of safety in the park. We are sure that you will understand that, where this conflicts with individual needs, park safety will be given priority.

[1] Subject to session and times.

This website uses cookies to better the users experience while visiting the website. Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [ http://www.google.com/privacy.html ].

Payments

We do not store credit card details. Card payment transactions are handled by a secure payment gateway, not by Infinite Air.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program that Infinite Air operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights regarding receiving email marketing material. Your details are not passed on to any third parties.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by Infinite Air and Partner organisations. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. If you would like a copy of the information held on you please contact us by post or email.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this not a comprehensive list].

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign.

Updated: 25-09-2024